Refund Policy

At EVTenn, we aim to make your electric vehicle shopping hassle-free. Here’s a brief overview of our refund policy:

Eligibility:

• Refunds are available within 30 days of purchase.
• Items must be in original condition with all accessories.

Process:

• Contact within 30 days to initiate a refund.
• Return shipping costs are the customer’s responsibility.

Inspection:

• Returned items are inspected for damages.
• Refunds are issued to the original payment method.

Non-Refundable Items:

• Customized or personalized products, software, and damaged items are non-refundable.

Restocking Fee:

• A restocking fee may apply for certain returns.

Warranty Claims:

• Refer to our Warranty Policy for warranty-related concerns.

Contact Us:

• Questions? Reach out to info@evtenn.com for assistance